Curriculum vitae · sfas.dev

Syed Furqan Ali Shah

Full-Stack Engineer — Platform, Infrastructure & Observability

Engineer building high-scale platform infrastructure in Go and Python. Architected nAgent — self-updating monitoring across 20,000+ VMs at 99.9% uptime — Hyper Sentry test orchestration (70% faster execution), and Ripple, a multi-tenant SaaS portal with strict data isolation.

Experience

NexGen Cloud · Full-Stack Developer

Mar 2024 — present

  • Delivered 99.9% uptime monitoring across 20,000+ VMs while cutting costs 30% and MTTR 50%.
  • Accelerated test execution 70% and tripled parallel throughput while reducing flakiness 30%.
  • Launched a telemetry service aggregating VM data with end-to-end validation and encryption.
  • Built a unified insights platform automating workflows and standardizing deployments across infrastructure operations.
  • Shipped a white-label multi-tenant portal with customer analytics and enterprise security.

Wanclouds Inc · Software Engineer, Python

Jan 2019 — Mar 2024

  • Led an LLM-powered natural-language interface for REST API interactions and workflow automation.
  • Delivered disaster recovery for cross-region VPC and Kubernetes backup/restore.
  • Built a translation service enabling cross-cloud migration of VPC and Kubernetes constructs.
  • Developed a workflow orchestration engine adopted across multiple product teams.
  • Implemented account sharing and contributed to SoftLayer-to-Gen2 migration infrastructure.

Selected Systems

nAgent · Hyperstack monitoring agent — Go

2025 — present

  • Self-updating static agent on 20k+ VMs; atomic swaps with rollback cut upgrade failures 90%.
  • Cardinality filtering and jittered scheduling cut metrics ingestion cost 30% and eliminated thundering-herd spikes.
  • GPU detection, TLS 1.3 enforcement, and structured logging halved MTTR.

Hyper Sentry · test orchestration platform

2024 — present

  • Cut manual execution 70%, tripled parallel throughput; pass rate up 25%, flakiness down 30%.
  • Prevented 10% cost regressions and halved failure-triage effort.

Ripple · white-label multi-tenant SaaS portal

2025 — present

  • Custom domains per tenant, strict data isolation, role-based access, and tenant management.
  • Customer analytics across 8 pages with 7 reusable charts; KPI loads accelerated with pre-warming.

InfraInsight & Infra-Agent · insights platform & telemetry pipeline

2024 — present

  • Unified platform for contracts, resources, and reporting with secure access and production monitoring.
  • Telemetry service with validation, encryption, scheduled collections, and repeatable deployments.

Skills

Languages
Go · Python · TypeScript / React
Platform
Kubernetes · Docker · multi-cloud · CI/CD
Observability
metrics & alerting · structured logging · cost & MTTR discipline
Practice
REST API design · distributed systems · multi-tenant architecture

Education

UET Peshawar · Mardan campus

2014 — 2018

B.S. in Computer Software Engineering